Global Account Manager
Do you want to sell a great product that customers use and love? Do you want to be part of a fast-growing company and work with an amazing team? Can you work independently and also help build a great culture? At SonarSource we are experiencing huge growth and are looking to expand. Located at our headquarters in Geneva, there is a great opportunity to experience personal and professional growth as we scale the business. Are you ready to join?
Use your problem-solving abilities and customer focus to help us evangelize the code quality management philosophy that over 200,000 organizations have already chosen to adopt. You will have the opportunity to use your well-developed sales skills to; demonstrate the value of products, ensure adoptions, and grow our customer base. You will interact with developers, decision-makers, and procurement, across a wide variety of industries and company sizes. You will also have the real ability to directly impact the direction and processes of the Sales Team and organization as we grow.
- Generate new leads and opportunities within an assigned account set, representing our largest and most strategic existing customer base at SonarSource via upselling and cross-sell Ensure that minimum requirements are established, managed and maintained with customers, such as quarterly business reviews
- Ensure that minimum requirements are established, managed and maintained with customers, such as quarterly business reviews
- Onboard customers on their full journey with SonarSource commercial products
- Develop relationships with champions inside existing customer accounts
- Support marketing with account-based customer-focused marketing campaigns
- Size and quote customer software license needs
- Negotiate and close upgrades to existing implementations
- Interact with customers over phone, email, video conference, and on-site meetings when necessary
- Pro-actively engage in building, growing and sharing sales team best practices
- Accurately capture and report all aspects of account and opportunity information within the SFDC platform
- Utilize Salesforce.com to set daily activity and accurately forecasts opportunity pipeline
- Proven successful experience in a B2B sales role; ideally in a SaaS or subscription model
- Experience selling a technical product to a technical buyer - experience in Software Development Tooling sales a plus, or selling into the Development side of IT a plus
- Ability to take a deal from Lead Qualification to Closed Won
- Experience with selling and closing deals internationally is a plus
- Experience and talent in building and managing customer relationships
- Comfortable with an Inside sales role - experience in an Inside sales role is a plus
- Strong communications and listening skills: ability to handle objections as well as to take feedback and coaching
- Ability to drive the sales process effectively through phone calls and emails
- Self-driven and proactive attitude, with the ability to successfully drive multiple deals forward
- Team player interested in seeing the company goals achieved alongside the team and individual goals
- Salesforce.com lover; know it and can’t imagine sales without it
- Experience in managing and negotiating larger enterprise deals
- Experience in supporting and selling into large enterprise customers
- Experience in navigating and growing a pipeline in existing customer accounts
- Customer-Centric focus - We Want Happy Customers
- Written and spoken English at a professional level
- Safe work culture:
we value respect, kindness, and the right to fail.
- Flexible hours:
we schedule our days in order to be effective at work, this is why some people prefer to work from home one day per week.
- Great people:
we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 200+ SonarSourcers from 27 different nationalities can relate!
- Work-life balance:
keeping a healthy work-life balance is important while also being able to enjoy life’s important moments.
- Always keep learning:
in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.
SonarSource was started by a team of developers that wanted to change the way code is built in an agile development process. The company was created to develop the open-source tool SonarQube, which is now the standard in code quality management with over 190,000 instances deployed today. Every day we are focused on solving developers’ next big problem.
At SonarSource we believe in people, excellence, and delivery. We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless in their respective missions. We want to work with people who are ready to fasten their seat belts and be part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do and do what we love. If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do: choose your battle, innovate, take risks, and lead change. Join us; we’ll be smarter and stronger together.