Service Manager CH

Join Our Team as a Service Manager for Switzerland- Elevate Customer Experience with Haier!
Are you a dynamic professional ready to drive exceptional customer service and aftersales operations?
Do you thrive in a challenging yet rewarding environment? Look no further! We are seeking a
talented Service Manager to lead and optimize our aftersales operations in Switzerland.
Reporting to: Country Manager, with a dotted line to the Service Manager DACH

Key Responsibilities:

• Expertly manage P&L for optimal profit and margins aligned with aftersales and service objectives
• Lead and empower your local teams with strategic guidance and vision
• Ensure high-performance standards are met in the entire aftersales process including warranty, customer satisfaction index, call center KPI, product returns, etc.

Qualifications and Skills:

• Ideally degree educated with a proven track record in aftersales and service
• Proven experience in team management coupled with strong analytical skills
• High level of resilience is needed to successfully grow this department

Why Haier?
Join a globally renowned brand that values innovation, customer-centricity, and excellence. Your
contributions will shape the future of aftersales operations in a dynamic environment.
If you're ready to take your career to the next level and make a significant impact, apply today!

Join us in revolutionizing the world of aftersales service!