Join Tecan! Join the market leader! Work in an international and dynamic environment, share our success! We care about people - Join the market leader People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp. And that's the world in which Tecan plays a vital role - helping advance healthcare - through advanced life science research and diagnostic solutions. We constantly seek new ways to steer Innovation.
Every lab. Every day. Empowered. Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.
We care about our culture. Our values - trust, highest standards and ambition - are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise - 'Always there for you'.
And we need you to join our Field Service Team in Switzerland
Field Automation Specialist - Geneva Area What you will do
As a Field Service Engineer, working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan's professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally you build positive relationships with our customers, and comprehend customer requirements.
Responsibilities will include
Execution of service actions, installations, problem diagnosis, preventive maintenance
Training of new and existing customers on the use and maintenance of our systems (Hard- and Software)
Diagnosing of errors or technical problems and determination of proper solutions
Sharing of information obtained from unique problems or specialised trainings with the rest of your team
Documentation of service actions according to industry standards
What you bring along
Bachelor or Master degree in life science (biology, chemistry or similar) or engineering
At least two years experience in Field Service and/or Application Support
Experience in the field of lab-automation is a clear plus but not a must
Excellent communication skills in French, English and German are a must
A valid driver's licence
Strong analytical and problem solving skills
Highly customer oriented mindset
What you will get
Comprehensive Compensation and Benefits package
Progressive employment conditions
Exciting career opportunities
Wide range of training courses
International and diverse environment (30+ different nationalities)
Strong company culture with rich history
Global mindset with "Swissness" at heart
Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products? Look no further and apply now! We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).