Customer Service Professional 100%

We are seeking an experienced Customer Service professional to support the Commercial stream (SAP SD) of the Lean Digital Core (LDC) program.

This role is supporting the new SAP module and associated processes are validated from a business perspective and meet operational readiness for go-live in January 2026.

Tasks:

• Support the coordination and execution of User Acceptance Testing (UAT) activities for the Customer Service (Commercial) function
• Collaborate with global and local stakeholders to define and validate test scenarios, scripts, and acceptance criteria
• Validate SAP system functionality against business requirements, including integration points with SCM and Finance
• Identify, document, and escalate defects or gaps in functionality, and support resolution tracking.
• Support / represent Customer Service in daily UAT stand-ups and defect triage meetings.

Requirements:

• Strong knowledge and background on SAP and IT // Could be someone who worked several years for and on SAP
• Experienced admin professional; hands-on mindset.
• English fluent /native - German nice to have

Don't miss and apply today!