Sales Manager 100%

Department: Commercial & Marketing

Employment Type: Permanent - Full Time

Location: Zurich

Reporting To: Alper Gökcan

• Achievement of sales targets and sustainable revenue growth in line with the sales strategy
• Development and implementation of sales plans to expand the FIFA Museum's B2B and B2C customer base
• Primary point of contact for customers, including active management of existing accounts and acquisition of new customers
• Identification and follow-up of national and international sales opportunities
• Maintenance and further development of the customer database in close collaboration with the Event Services team
• Close cooperation with internal departments (Events, Guest Relations, Shop, Gastronomy, Exhibitions, Heritage) to further develop commercial offerings
• Management of strategic ticketing partnerships to increase visitor numbers
• Oversight of sales plans, KPIs, and reporting for ongoing business and tenders
• Ensuring efficient sales processes and contract execution in collaboration with the Commercial Legal team
• Support in new business pitches and onboarding of new clients
• Representation of the FIFA Museum at industry events and support of the Director Commercial in shaping and executing the sales strategy

• Several years of experience in Sales Management, Account Management, CRM, or international sales
• Solid industry experience and an established network within the sports, events/MICE, or hospitality sector - ideally in football or within cultural or tourism institutions
• Excellent written and spoken German and English (additional FIFA languages such as French or Spanish are an advantage)
• Strong proficiency in standard Microsoft Office applications, particularly Excel (reporting and analysis) and PowerPoint (preparation of professional presentations), is essential for the successful performance of this role

• University degree in Business Administration, Economics, or a comparable field
• Experience in developing and implementing sales strategies as well as in business development
• In-depth knowledge of selling digital content and advertising, including digital and social media platforms and analytics
• Strong sales drive, high customer orientation, and proven negotiation skills
• Excellent ability to build and maintain long-term client relationships
• Analytical and structured working style with strong execution capabilities
• Ability to prioritize effectively and perform successfully in a dynamic, international environment
• Team-oriented personality with strong interpersonal and communication skills