Studio Manager Assistant & Coach - tone. in Zürich (80-100%)

Studio Manager Assistant & Coach – tone. in Zürich (80-100%)

We are looking for a Studio Manager (Assistant) & Coach who helps our tone. studios to further grow in Switzerland.

We are one of the fastest growing boutique fitness chains in Europe tone. (currently six studios and counting). We offer unique high-intensity low impact workouts on Reformers, where the light is down and the music is up.

Mission

Our mission is to help people create their strongest version of themself and improve their fitness, health and overall life.

Responsibilities

• Main responsibilities are coaching high-quality workouts on a flexible schedule, running the day-to-day operations of our studio, managing the client journey including sales as well as hiring, training and managing the team
• Represent our brand tone. externally and internally and constantly trying to grow our studio and brand    
• Be a great leader and role model for our clients, our team, our community and studio
• Create an awesome client experience and assure it daily
• Take ownership of the success of the studio (client and team happiness, revenue growth, occupancy, profitability, etc.)
• Take ownership of the client journey (leads, new clients and existing members) including sales (crm, excel, direct communication)
• Support and execution of marketing campaigns to grow our community in the studio and online
• Be responsible for the monthly schedule for the desk and trainer team
• Serving as a studio coach. Keeping a flexible schedule (morning, lunch, evening or weekend) of a minimum of 6 classes per week depending on business needs
• Building relationships with clients as well as the local health, fitness and wellness community
• Ensuring adequate coverage and looking ahead to optimize and maximize the schedule
• Support in scouting & recruiting new coaches (about one potential candidate/month)
• Manage and lead the trainer team (incl. hiring and training), coach them and hold them accountable together with Head Coaches
• Train and develop new and existing coaches together with the Head Coach
• Hold catch-up/feedback meetings and training for the team
• Make sure the studio is clean and well run
• Ensuring positive and prompt client communications
• Be responsible for a good team culture (support by organizing one team event per quarter/half year)
• Take part in regular meetings with Head Coaches as well as our CEOs
• Assist with new studio openings or other management tasks/projects

Characteristics & track record

• Enthusiasm for tone. reformer workouts as well as our tone. brand
• Minimum of 2-3 years experience in leading fitness brands (or similar role in hospitality, sales, etc.), preferably in a leadership role as well as internationally
• Bachelor’s degree in business administration or management is a plus, or equivalent experience
• Maintain a working presence in studios during non-traditional hours, including early mornings (ca. 6am onwards), late evenings (ca. until 9pm), weekends (4 weekdays + 1 weekend day) and holidays, covering studio as needed to showcase our high standard and mentor employees as well as other managers (work week 42 hours)
• Ability to train, lead, motivate, and delegate to a team of employees
• Ability to handle multiple projects in a fast-paced environment and in a time-sensitive environment
• Financial acumen, reporting, excel as well as an entrepreneurial mindset
• Friendly, outgoing personality and can-do, optimistic attitude with good communication skills, excellent at sales
• Full of positive energy and enthusiasm
• Preferably English & German speaking
• Reliable and professional
• Ability to lift 20kg

What you get

• Above average starting fix salary (annually 55-65k) plus commission and bonus dependent on sales & success of studios, 5 weeks holidays per year
• Training on the job for the role (paid) + 4 weeks intensive Instructor Training Program (ITP), where you learn everything, you need to know to be a great coach at tone. (unpaid)
• Be part of one of the fastest growing boutique fitness chains
• Fast paced entrepreneurial growth environment
• now x tone. apparel to work as well free sessions in all our tone. studios as well as our partner studio NOW and discount in our Prots & Coffee Bar and from our apparel

Apply with your CV (including a picture), a letter of motivation as well reference letters.