Key Account Manager International

Your Role – Sales. International. Impactful.

• Full revenue responsibility for the country sales (France, Germany, Italy, Spain and United Kingdom) including forecasting and target performance achievement
• Act as a trusted partner and advisor as Buhlmann main contact to customers
• Manage and drive the development of their accounts, including key activities such as strategic account management and post-sales implementation process
• Build the funnel of opportunities and drive the acquisition of new customers
• New product and menu expansion targeting and sales support
• Prepare and execute regular customer business reviews
• Manage routine renewals of base business accounts and negotiate long-term contracts
• Provide first-line service support as well as ongoing customer training and coaching
• Oversee progress of cross-functional implementation team (post-sale) with project manager
• Success is measured by service level performance, profitability, customer satisfaction (NPS), contract renewal rates and managed revenue

Your Profile – Motivated. Customer-focused. Communicative.

• Bachelor’s degree or equivalent experience required (bio medical, electrical, mechanical, medical technology or commercial is preferred)
• 5–7 years of experience in the diagnostics industry with a strong track record in account and territory management, customer relationship development and profitability growth
• Proven track record in a similar position supported by management and customer references
• Successful engagement with customers, specifically Business Management and key stakeholders
• Excellent product and industry knowledge with a strong understanding of customer dynamics and key stakeholders
• Strong selling, relationship-building and excellent communication skills Long-term, strategic focus on accounting
• Fluent in local language and English, additional languages are advantageous
• Willingness to travel frequently (60% travel activity)

What we offer

• A key role with high visibility and direct impact on international customer relation
• Work in a fast-growing, innovative company with a collaborative culture and flat hierarchies
• Quick decision-making, room for initiative, and flexible working hours
• A modern working environment with attractive benefits