Our client is a mid-sized company in the healthcare space headquartered in Basel. Due to recent expansion, they are looking to increase their support capabilities by hiring an:
On-Site IT Support Specialist (Ref. 2677) - On-Site in Basel, 1-2 days per week home-office possible
Your main tasks
- Manage company-wide IT Support requests
- Analyze and resolve all manner of technical issues that arise
- Effectively leverage the company’s ticketing system to efficiently track and resolve support requests
- Continuous monitoring and maintenance of the company’s IT infrastructure
- Manage and monitor back-up systems as needed
- Responsible for procurement, installation, configuration and maintenance of hardware, software and mobile devices
- Support the implementation of new systems and technologies
- Collaborate on other IT projects as needed
Your profile
- Experience as IT service desk specialist or IT sector training / certifications necessary
- Knowledge of Windows ecosystem, including server, client administration and hardware
- Excellent knowledge of cloud-based Office 365 products, including SharePoint and Microsoft Teams
- Tech-Savvy, able to handle complex technical systems and come up with creative solutions to issues that arise
- Customer centric attitude, with excellent communication skills and ability to successfully engage with stakeholders at all levels
- Fluent German and English mandatory
Sebastian Pal is looking forward to receiving your application documents via job portal (CV, diploma, reference letters; no motivational letter necessary).
Full discretion is guaranteed and we will gladly answer any additional questions.