Payment Fraud / Control Specialist (Ref. 2082)
About us
As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.
We are successfully operating for more than 180 years across 27 locations worldwide and offer our employees the chance to be a part of our success. Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit and the positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.
Your role
You will be part of our Business Management Front department and improve and manage the bank's Payment Fraud Prevention as well as Data Leakage Prevention processes.
Your responsibilities
- Analyze alerts for unusual or suspected fraudulent activity that derive from the Bank's monitoring systems and internal/external sources, evaluate transactions for potential fraud, and make prompt final decisions regarding legitimacy of transactions
- Set up fraud / data leakage parameters and handle the day-to-day fraud transaction / data leakage monitoring alerts and identify and evaluate threats, and developing alternative courses of actions to avoid, reduce, or transfer fraud / data leakage by examining transactions and history case by case
- Ensure effective performance management of our fraud detection / data leakage tools in order to optimize false positive rates and key performance indicators
- Maintain knowledge of the Bank's products, services, clients and geographic locations, and the potential fraud risks associated with those activities
- Collaborate with personnel from other departments and locations as well as with clients when conducting investigations, build and maintain direct relationship with client-facing teams to provide a better client experience
- Contribute directly to the fraud prevention / data leakage processes, documentation, systems development and testing, as well as proactive detection and prevention of fraud / data leakage
Your profile
- Higher education (FH/University) in business, economics, law or information technology (or equivalent education)
- At least 3 years of experience in payments fraud prevention in the financial industry. Experience in data leakage prevention is an advantage
- Knowledge of fraud monitoring, patterns and ability to think creatively to proactively identify trends and fraud courses
- In-depth knowledge of digital banking and cyber related fraud typologies and regulations related to suspicious activity monitoring and reporting
- Self-motivated and detail-oriented individual with strong analytical, problem solving, writing, and organizational skills, able to work in cross-functional teams
- Flexibility for work assignments on Swiss public holidays
- Proficiency in English; German and/or French is an advantage
Please note that only direct applications will be considered.