Join Tecan! Join the market leader! Work in an international and dynamic environment, share our success! Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?
Then look no further and join our Product Support team at Männedorf, Zurich as
Associate Scientist 80-90%
What you will do
In this challenging and important role you will provide application support on a global level. Furthermore you will produce, prepare and provide product training for external and internal customers.
Responsibilities will include
Coordinating and providing complex and comprehensive global 2nd level support
Investigating application and software issues remotely or on-site and communicating solutions to customers worldwide
Active participating in product care team meetings
Administrative tasks in SAP
Developing, planning and conducting (in-house or on-site) training courses for customers, Tecan employees and distributors
Defining training curriculum
Creating, defining and reviewing training material, service- and training-concepts
Defining service requirements for new products
What you bring along
PhD in science, life science or equal education
Advanced qualification in adult education
Experience in laboratory and application with emphasis in science, medical, pharmaceutical or clinical diagnostic area
Advanced Windows and MS Office Skills
Fluent German and English Skills, other languages are a plus
Customer and solution oriented, with high quality awareness
Strong communication skills and ability to deal with demanding customers
Working under pressure in an organized and analytical manner
Willingness to travel worldwide (10-20%)
What you will get
Comprehensive Compensation and Benefits package
Progressive employment conditions
Exciting career opportunities
Wide range of training courses
Extremely attractive location overlooking the lake of Zurich
International and diverse environment (30+ different nationalities)
Strong company culture with rich history
Global mindset with "Swissness" at heart
Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state-of-the-art, cutting-edge technology products?
Look no further and apply now! We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
For this position we will only accept direct applications. Every lab. Every day. Empowered. Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support. We care about our culture. Our values - trust, highest standards and ambition - are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise - 'Always there for you'.